New Water Service Installation
To request installation of a new water service to a property, please contact our 24-hour Customer Call Center at 1-800-652-6987 so we may begin the process. Upon receipt of your information, New Jersey American Water will review your request to verify water service is available to your property. We will contact you within five business days regarding your request and send you a service application packet when service availability is confirmed. When contacting our call center to begin the process, please have the service address as well as block and lot information.
For All Applications
Customers should print the application guide and keep for their use and reference.
Customers for Edison or Liberty Water systems ONLY should print the applicable application and the demand worksheet.
Typical Diagrams: Meters, Vaults and Service Lines
For Domestic Service Applications Only
For Domestic Service Applications when GPM requirement or desired meter size is unknown.
For Fire Service Applications Only
Please print and complete a Fire Flow Calculator Worksheet:
NOTE: Fire Service customers must also provide a set of sprinkler plans signed by the the local Fire Sub-code Official.
New Customer Booklet
For more information about New Jersey American Water, including the services we provide, our payment options and how to read your bill, view our Welcome to New Jersey American Water brochure for new customers.
Questions and Answers about the New Water Service Inquiry Process