Our rates are based on the true cost of providing water service to our customers.
Rates can vary based on the cost of providing service in each of the communities we serve. Before it reaches your home or business, water is treated through an involved process. Water begins its journey at the source (river, stream, reservoir, aquifer) and travels through our highly sophisticated plants, into underground pipes, to its final destination, your tap. Along the way, our team of professionals (certified operators, scientists and engineers) are using the latest technology as to oversee and monitor the process. We test the water quality using leading edge methods we pioneered. We understand the value of clean, high-quality water on tap 24 hours a day, and are committed to delivering it reliably.
Reliable high-quality water service improves our lives and communities by:
In New York, rates must be approved by the
Current Water Rates - Effective Tariffs
Third phase of rate change to go into effect April 1 for former Long Island American Water customers
On March 20, 2012, the New York Public Service Commission (PSC) approved a rate plan for New York American Water Company, Inc., f/k/a Long Island Water Corporation to be phased in over three years beginning April 1, 2012. The third rate increase scheduled to go into effect on April 1, 2014 will increase the Company’s annual base revenues by $1.2 million, or 2.17% for each service classification in the former Long Island Water Corporation service territory. For the average residential customer using 72,000 gallons of water a year and serviced with a 5/8-inch meter, the bill will increase by $8.73 per year, or an average of less than 73 cents per month. The bill for the average commercial customer using 200,000 gallons of water a month and serviced by a one-inch meter will increase $21.97, or an average of $1.83 per month. For more information, the tariff will be posted on the Company’s website on April 1, 2014, at www.newyorkamwater.com (under the Customer Service menu, select Rates Information). Customers can also contact our Customer Service Center at 1-877-426-6999 or contact Kathleen Burgess, Secretary to the PSC, at 1-518-474-6530. View a copy of the ad we placed in Newsday for four weeks.
About the System Improvement Charge
The New York Public Service Commission approved the System Improvement Charge (SIC). Effective July 1, 2014, the SIC will be equivalent to 3.99% of the customer’s bill in areas where this charge applies. Learn more...