American Water
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Rates Information

Our rates are based on the true cost of providing water service to our customers.

Rates can vary based on the cost of providing service in each of the communities we serve. Before it reaches your home or business, water is treated through an involved process. Water begins its journey at the source (river, stream, reservoir, aquifer) and travels through our highly sophisticated plants, into underground pipes, to its final destination, your tap. Along the way, our team of professionals (certified operators, scientists and engineers) are using the latest technology as to oversee and monitor the process. We test the water quality using leading edge methods we pioneered. We understand the value of clean, high-quality water on tap 24 hours a day, and are committed to delivering it reliably.

Reliable high-quality water service improves our lives and communities by:
    • Protecting public health
    • Providing fire protection
    • Creating opportunities for economic growth

In New York, rates must be approved by the 

 New York State Public Service Commission

Current Water Rates - Effective Tariffs

  • Nassau County (Former Long Island American Water, Mill Neck, Mt. Ebo water and Lucas Estates) Applies to customers in Atlantic Beach, Baldwin, Baldwin Harbor, Barnum Island, Bay Park, Cedarhurst, East Atlantic Beach, East Rockaway, Harbor Isle, Hewlett, Hewlett Bay Park, Hewlett Harbor, Hewlett Neck, Inwood, Island Park, Lakeview, Lawrence, Lynbrook, Malverne, Malverne Park-Oaks, Meadowmere, Mill Neck, North Lawrence, North Lynbrook, North Woodmere, Oceanside, Roosevelt, Town of Southeast*, South Hempstead, Valley Stream, West Hempstead*, Woodmere and Woodsburgh (*Partially Served)
  • Nassau County (Former New York Water Service Company): Applies to customers in Merrick, Bellmore, N. Bellmore, Wantagh, Seaford, Massapequa, Massapequa Park, Levittown, S. Farmingdale
  • Nassau County (Former New York Sea Cliff): Applies to customers in the Village of Sea Cliff, Glen Cove, Glen Head, Glenwood Landing, Old Brookville and Roslyn Harbor.
  • Former Five Upstate Water Systems
  •  This applies to customers in the following areas:
    • Ulster County: Former Kingsvale Water Company, which serves Kingston
    • Washington County: Former Cambridge Water Works, which serves Cambridge
    • Westchester County: Former Waccabuc Water Company, which serves Goldens Bridge and Katonah
    • Westchester County: Former Dykeer Water System, which serves Somers
    • Westchester County: Former Wild Oaks Water Company, which serves Goldens Bridge

Third phase of rate change to go into effect April 1 for former Long Island American Water customers

On March 20, 2012, the New York Public Service Commission (PSC) approved a rate plan for New York American Water Company, Inc., f/k/a Long Island Water Corporation to be phased in over three years beginning April 1, 2012. The third rate increase scheduled to go into effect on April 1, 2014 will increase the Company’s annual base revenues by $1.2 million, or 2.17% for each service classification in the former Long Island Water Corporation service territory. For the average residential customer using 72,000 gallons of water a year and serviced with a 5/8-inch meter, the bill will increase by $8.73 per year, or an average of less than 73 cents per month. The bill for the average commercial customer using 200,000 gallons of water a month and serviced by a one-inch meter will increase $21.97, or an average of $1.83 per month. For more information, the tariff will be posted on the Company’s website on April 1, 2014, at (under the Customer Service menu, select Rates Information). Customers can also contact our Customer Service Center at 1-877-426-6999 or contact Kathleen Burgess, Secretary to the PSC, at 1-518-474-6530. View a copy of the ad we placed in Newsday for four weeks.

About the System Improvement Charge

The New York Public Service Commission approved an increase in the System Improvement Charge (SIC). Effective March 15, 2016, the SIC will increase from 5.99% to 6.63% of the customer’s bill in areas where this charge applies. Learn more...