Schedule a Call Back

Please send the information listed below to csonlinecallbacks@amwater.com, and a Customer Service Representative can contact you regarding your interest in our Protection Programs. For us to better assist you, please copy and paste the items below into the body of your email and fill out all required information.

First Name:
Last Name:
Service Address:
Service City:
Service State:
Service Postal Code:
Phone Number:
Time Zone:
Best Day to Call:
Best Time to Call:

Please let us know if you are interested in any of the following programs:

  • Water Line Protection Program
  • Sewer Line Protection Program
  • In-Home Plumbing Emergency Program
  • Interior Electric Line Protection Program
  • Other


Program eligibility varies nationwide.
A customer service representative will be able to help you with details.