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Sewer Line Protection

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A sewer line issue can wreck yards. And budgets.

A repair to your sewer line is not only messy and time-consuming; it’s expensive (and typically not covered by your homeowners insurance). With AWR, you’ll be protected from a surprise sewer line repair bill and hassle. Don’t waste time. Just enroll.

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Benefits

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Convenient payment options. *where available
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Protection for your residential sewer line. See our full list of covered repairs.
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We'll find a local, insured contractor within our network in 24 hours.
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Includes basic site restoration, permits, and inspections.
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One year warranty on all covered repairs.
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24/7 service support.
Have questions?  
Visit our faqs
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Covered Repairs

  • Clogs and blockages caused by normal wear and tear
  • Blockages
  • Permits
  • Excavating
  • Equipment
  • Backfilling holes
  • Reseeding yard
  • Inspections
Have questions?  
Visit our faqs

FAQs

A. AWR keeps life flowing by providing protection from the unexpected. We offer programs to cover the big repairs that your homeowner’s policy typically doesn’t cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. AWR is a subsidiary of American Water – the largest and most geographically diverse publicly traded water and wastewater company in the U.S. We’re proud of our A+ rating from the Better Business Bureau and 90% approval rating from our customer claim satisfaction surveys.

A. It’s a protection plan that covers repairs to a clogged or blocked sewer pipe – and fast. Because a blocked sewer can lead to a sewage overflow in your home. We even cover basic site restoration.

A. Because sewer lines are an integral part of your home, and they can be prone to problems. Your homeowners insurance typically doesn’t cover them, meaning you’re responsible if there’s a problem. The Sewer Line Protection Program from AWR protects you from those costly repair bills – and takes away the hassle of dealing with them.

A. Most homeowners insurance policies typically don’t cover repairs to your sewer line. That sewer pipe is all on you. But it could be on us, if you enroll in AWR’s Sewer Line Protection Program and let us handle the mess and cost.

A. You can sign up and pay monthly or annually with convenient options like credit card (VISA, MasterCard, and Discover). *Payment options vary by state.

A. Just complete this simple enrollment form . Or you can call us at 1-877-513-8520.

A. Little symptoms like clogged toilets and backed-up drains can be a sign there’s a problem. If you see signs, you can just call AWR and we can help determine if there is a problem, and then get it fixed if needed.

A. Call 1-855-705-8438 immediately. We’re here 24/7 if you have a repair claim or any other question.

A. Sewer lines are pesky; they’re highly vulnerable to problems like tree roots growing into the line and clogging it. Or sometimes there’s just too much waste and the sewer is blocked up. From toilets and showers to disposals and sinks, you really put your sewer through a lot. Make sure it’s protected with AWR.

A. Owners of residential homes (single-family or townhouse) are eligible. If you live in a condo, check with your HOA to see if you’re responsible for your sewer line.

A. It’s unlikely your repairs will exceed the protection limits ($4,000 for sewer line and lawn repairs and $4,000 for road and public sidewalk repairs), but if they do, then you, the homeowner, would be responsible for making up the difference in cost.

A. For a small additional fee, there’s no limit on what AWR will pay for covered repairs. All covered repairs, even exceeding the standard protection limit, will be covered.

A. Most customers are just fine with the standard program’s coverage for sewer lines. But some people feel more comfortable with an unlimited coverage plan – so we made one, because protection is what we do. More questions? Call us at 1-877-513-8520.

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