A. AWR keeps life flowing by providing protection from the unexpected. We offer programs to cover the big repairs that your homeowner’s policy typically doesn’t cover. Since the year 2000, we have grown to provide protection for over 1 million homeowners. AWR is a subsidiary of American Water – the largest and most geographically diverse publicly traded water and wastewater company in the U.S. We’re proud of our A+ rating from the Better Business Bureau and 90% approval rating from our customer claim satisfaction surveys.
A. Covers reimbursement of your out-of-pocket costs of repairing or replacing of residential electronics, electrical systems, appliances and other electrical devices valued at $100 or more within your residence that fail due to electrical surges.
A. Surge damage can also be caused by large appliances cycling on and off, such as a furnace or refrigerator. Restoring power after an electrical outage can also cause surges.
A. A qualified service provider who specializes in assessing and repairing damage to electrical products will be able to determine if the damage is caused by an electrical surge.
A. You can pay monthly or annually with convenient options like credit card (VISA, MasterCard, American Express, and Discover), check or debit card.
A. Your coverage will begin just 30 days after we process your enrollment form. (Pre-existing conditions are not covered.)
A. Click ‘enroll now’ above or call 1-877-513-8520.
A. Call 1-877-513-8520 immediately. We’re here 24/7 if you have a repair claim or any other question.
A. The Protection Program is for a 12-month term that will automatically renew on an annual basis if you are paying annually by credit card or on a monthly basis. You can cancel at any time.
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